Shipping policy

Thank you for shopping with Luxury Brooch! This policy outlines our shipping guidelines to ensure transparency—please review before placing your order.

1. Order Processing
Orders are processed within 1-2 business days (excludes weekends/holidays). Processing may extend to 3-5 days during peak seasons (e.g., Black Friday, Christmas).

2. Domestic Shipping (United States)
Standard Shipping: fee $8, 5-8 business days

3. Order Tracking
Once shipped, you’ll receive a confirmation email with a tracking link (via USPS). Track status in your account or contact us if no update in 3 days.

4. Delays Issues
Delays: Weather, carrier backlogs, or incorrect addresses may delay delivery—we’ll notify you promptly.

Lost/Damaged: Contact us within 7 days of estimated delivery with photos; we’ll replace/refund after carrier investigation.

Incorrect Address: $5 reship fee if address is wrong—double-check at checkout!

5. Returns Refunds
Unopened/unused items eligible for return within 14 days (customer pays return shipping). Refunds processed within 5 business days of receipt. See full [Return Policy] for details.

6. Contact Us
Email: fpbo8582@outlook.com